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Return Policy

Purchases or gifts may be returned within 10 days of the day you received the order (unused, unwashed, in original condition and packaging) for a complete refund (excluding shipping charges.)

Please email us for a Return Authorization number before returning any merchandise – this number must be clearly marked on the outside of the package or the package will be refused at the warehouse.

Returns must be postmarked within 10 days of the date you receive your order. Sales become final 10 days after you receive the order -- please do not return items to us later than 10 days after you have received them. Exceptions to this policy will be at the sole discretion of Baby Rock Apparel, Inc. and will be issued a store credit at the current selling price minus a 25% restocking fee.

EXCEPTIONS:

SALE MERCHANDISE may be returned for store credit only.

Return to:
Baby Rock Apparel, Inc.
ATTN: Returns Dept.
215 South Gardenia Avenue
Tampa, FL 33609

Size exchanges or exchanges for other merchandise are treated as new orders. Simply order the new item online, we'll process the new order & ship it promptly. Your account will be credited when we received your return.

Refused Shipments will be charged a 25% restocking fee.

NOTE: It is always best to send your package back in a manner that is trackable, (UPS, Fed Ex, or Delivery Confirmation). We cannot be responsible for non-receipt of returns that cannot be tracked, nor can we confirm receipt of a return/exchange until it has been processed.


Need Help?
please contact us using the form below. For any questions or issues related to an order that has already been placed (please reference your order number).
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